Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details when you fill out forms or contact us.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent.
- Cookies and Tracking Technologies: We may use cookies to enhance your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support.
- Schedule and manage electrical services.
- Improve our website and services.
- Send updates, or service-related communications (if you opt-in).
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers who assist in operating our website or business.
- Legal authorities if required by law or to protect our rights.
5. SMS Services
We utilize 10DLC and mobile SMS services for account notification, scheduling and appointment reminders, and general customer care. No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes.
By voluntarily providing your phone number and opting into our SMS services, you consent to receive text messages from us.
Message and data rates may apply, message frequency will vary. You can opt out at any time by replying “STOP” to any message you receive from us, or reply HELP, for help and contact information.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction.
6. Your Rights and Choices
Depending on your location, you may have rights to:
- Access or correct your personal information.
- Request deletion of your data.
To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Austin Electric
Email: [email protected]
Phone: 717-466-4055
Address: 789 Commerce Street, Sinking Spring, PA 19608